Additional Questions
- This happens to the best of us. We can't all be Batman to have a photographic memory. So we've made the process of generating a new password hassle-free. All you have to do is click on the "Forget Password" option while logging in, and an email with a link to reset your password shall be sent.
- We're happy to tell you that we most certainly do. You can customize your own phone cover with the design your case option.Please feel free to contact our customer experience team who are happy to help you out with your queries.
- Once an order has been confirmed and accepted, you will not be able to add more products to that specific order.
- You will have to place another separate order and select the products you wish to purchase.
- The price tag and the invoice cannot be removed by us under any circumstances, as that would result in a legal issue.
- Our service partner will attempt the reverse-pickup thrice.
- If you are unavailable when they come, they will contact you.
- You can fix a more suitable timeframe for you when they call.
- The money credited to your Cover It Up wallet expires in 365 days from the day it is credited in your wallet.
- We are constantly working on bringing in more and more models to win over the hearts of more and more satisfied customers. We will keep you notified about every model we do bring in. In the meantime, you can drop in a suggestion on our official website.
Choosing a different size from the one you’ve already ordered is a simple process. Just follow the steps below:
- Log in to your Cover It Up account.
- Go to the account section and check the order history.
- There will be two options; one for reordering and one for size exchange.
- Select size exchange and relax; the request reaches our support team within 24 hours.
- The entire process shall be completed within 7-10 working days. This includes collecting the delivered product, replacing it and delivering the updated product.